Processing & Shipping Delays

So'Black Family strives to provide you with high-quality products and exceptional service. Please note the following regarding order processing and shipping times:

• Processing Time: Most orders require 3-5 business days to process before shipping. During peak times, such as holidays or promotional periods, processing times may be slightly longer.

• Shipping Time: Once your order has been processed, delivery typically takes 3-7 business days, depending on your location and selected shipping method. Please keep in mind that shipping carriers may experience delays beyond our control.

• Notifications: You will receive an email confirmation with tracking information once your order has shipped. Check your spam or junk folder if you do not see this email.

We appreciate your patience and understanding as we work to ensure that each order meets our high standards. If you have any concerns or questions about your order, feel free to reach out to our customer service team at help@wearesoblack.store.

Thank you for your support!